Integrations

Telephony routing webhooks, tool triggers, and third-party platform integrations.

Voice Platform

DID Routing (Direct Inward Dialing)

Configure phone number mapping callbacks to route incoming telephony calls to a specific agent.

Call Ended Webhook

Real-time notifications sent to your servers when voice calls complete.

Tool Call Protocol

The HTTP payload sent when an agent triggers an integrated custom function tool.

Core third-party

  • Facebook Leads — hook conversational workflows directly to Facebook lead submissions.
  • Instagram DMs — real-time customer chat management.
  • Workspace Gmail — smart email tracking and triggers.

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